Device Freezing or Powering Off Unexpectedly

Uninstall unused applications

Uninstall unused apps as issues can be caused by storage limitations.

Phone may be using a lot of resources

Make sure you have all the apps closed on your device. Having multiple apps running when not using them, still utilizes the phone's resources.

Try clearing cache on all applications

Application cache data takes up storage when you use them, clearing the cache on all the applications will free up phone storage.

Check to see if you have the current device software

Make sure your device's operating system is updated to the most current version. This will help your device perform to its maximum potential.

Power cycle your device (Turn off and on)

Much like any computer, many issues are resolved by simply turning your phone off, waiting a minute or two, then turn it back on. It's good practice to do this once or twice a week.